Stay Safe with the Right Information

Explore frequently asked questions about SENS Global fire alarm solutions and make informed decisions with confidence.

FAQ

Smart fire alarm control panels have a service life of 10 to 12 years when installed and maintained according to industry standards.

Our products come with a standard 2-year warranty. Please refer to the product manual for complete warranty terms and conditions.

Fire alarm systems are crucial for early detection and fast response to fires. They help protect lives and minimize property damage by triggering alarms at the first signs of fire.

Yes, our systems are fully scalable and can be designed to support multiple buildings or large campus environments with tailored configurations.

Fire detection and alarm systems consist of fire detection devices, a control panel, and warning devices. Fire detection devices detect smoke, heat, gas, or flame, and the control panel evaluates the information from the detection devices to determine the alarm status and activate the warning devices.

Fire alarm systems should be tested periodically using dedicated test buttons or tools to ensure proper functionality and compliance with safety standards.

Our certified technicians carry out installations based on customized project designs that take your space and fire risk level into account.

The design of a fire alarm system depends on the building’s size, layout, and usage. Each system is tailored to meet regulatory and functional requirements.

Routine maintenance is essential and should be performed annually by certified professionals to ensure optimal performance and regulatory compliance.

False alarms may occur if sensors detect non-threatening smoke or temperature changes. Proper maintenance and sensor calibration help prevent such issues.

Trained technical experts should handle repairs to ensure safety and system integrity.

All fire alarm systems should comply with internationally recognized standards such as EN 54-2 and EN 54-4 for reliability and safety.

Choosing the right fire alarm system depends on your building's size and function. It’s best to consult with certified professionals for accurate system selection.

Fire alarm systems can be installed in homes, offices, factories, malls, hospitals, schools, hotels, and any commercial or residential facility.

Yes, our fire alarm products are available internationally. You can access them through our authorized distributors, depending on your region.

Delivery times depend on stock availability, order size, and logistics. After order confirmation, we will provide an estimated delivery schedule.

You can contact our technical support team via phone or email. Our experts are ready to assist you with troubleshooting and guidance.

Each product undergoes thorough testing during and after manufacturing to meet safety and performance standards.

Yes, we provide tailored fire safety solutions to meet your specific project or site requirements.

You can place an order through our website contact form or by calling our customer service numbers. Our team will guide you through the process.

We accept bank transfers, credit cards, and other electronic payment methods. For more information, please contact our customer support.

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